Shipping policy

Order Processing Time

• Orders are typically processed within 2–3 business days after payment confirmation.

• Orders placed on weekends or holidays will be processed the next business day.

• In case of any delays in processing, customers will be notified via email or SMS.

Shipping Methods & Delivery Times

Delivery times are estimates and may vary based on location or unforeseen circumstances (e.g., weather, strikes, or natural disasters).

Shipping Charges

• Shipping charges are calculated and displayed at checkout.

• Free shipping may be available for orders exceeding a certain value, which will be highlighted on the website.

Order Tracking

• Once your order is shipped, you will receive a shipment confirmation email with tracking details.

• You can track your shipment using the provided tracking link until delivery.

Shipment Address & Delivery Attempts

• Orders are delivered to the address specified during checkout.

• Please ensure the provided delivery address is accurate and complete.

• If the shipment cannot be delivered due to an incomplete or incorrect address or unavailability of the recipient, additional delivery attempts may be made.

• After repeated failed attempts, the order may be canceled and returned to our warehouse.

Shipping Restrictions

• Some remote regions may have longer delivery timelines or limited shipping options.

Risk of Loss

• Risk of loss or damage passes to the customer upon delivery at the specified address.

• In case of a defective, damaged, or lost-in-transit item, please contact customer support within 48 hours of receipt.

Delays & Force Majeure

• While we strive for timely delivery, we are not liable for delays caused by courier partners, strikes, natural calamities, or events beyond our control. Customers will be informed in case of significant delays.

Contact

For any shipping-related queries or unresolved delivery issues, please contact our customer support team at:
Email: sales@movemeant.co.in
Phone: +91 9671835999